Help Center

Get answers about booking, payments, cancellations, and more.

How do I create an account? ❯
Click Sign Up on the homepage, enter your details, and verify your email. Having an account lets you manage bookings, save preferences, and access exclusive deals.
How do I book a flight or hotel? ❯
1. Go to the Booking page.
2. Enter your destination and dates.
3. Select your preferred flight or hotel.
4. Pay securely online.

✅ You’ll get a confirmation email instantly after booking.
Can I book for someone else? ❯
Yes, you can. Enter the traveler’s details at checkout. Make sure the information matches their ID/passport to avoid travel issues.
How do I check my booking status? ❯
Log in to your account and go to My Bookings to view your trip details anytime.
Can I add special requests (meals, seats)? ❯
Yes, you can add requests like vegetarian meals or preferred seating during booking, or later by contacting support.
What payment methods are accepted? ❯
We accept Visa, MasterCard, AMEX, PayPal, and selected e-wallets depending on your country. All payments are encrypted and secure.
How do I cancel a booking? ❯
Log in, go to My Bookings, choose the booking you want to cancel, and click Cancel. Cancellation fees may apply depending on the provider’s policy.
When will I get my refund? ❯
Refunds are usually processed within 5–10 business days after cancellation approval. Processing times may vary by payment provider.
Can I change my travel dates? ❯
Yes, but change fees may apply depending on the airline or hotel policy. Always check the terms before modifying.
Do prices include taxes and fees? ❯
Yes, our prices include all mandatory taxes and fees. Optional extras (insurance, upgrades) may cost more.
I forgot my password. What should I do? ❯
Click Forgot Password? on the login page, enter your email, and reset it using the link we send to you.
The website isn’t loading, what should I do? ❯
Refresh the page, clear your browser cache, or try another browser. If the issue persists, contact our support team.
How do I contact support? ❯
- Our AI bot (24/7)
- Email: tourism2025@gmail.com
- Phone: +95912345678

Our team is always ready to assist you with your bookings.
How do I update my profile? ❯
Go to Account Settings to edit your name, email, phone number, or travel preferences.
Can I get travel insurance? ❯
Yes, you can add travel insurance during checkout for extra protection against delays, cancellations, or medical emergencies.